Please read this Privacy Policy carefully. The purpose of this Policy is to inform you how True Wealth (referred to as "we", "our", "us", "True Wealth") collects, records, uses, accesses, handles, stores, transfers, and discloses your personal data so that you can make informed choices before submitting your personal data to us.
True Wealth is committed to maintaining your personal data in compliance with the relevant data protection legislation, including, but not limited to, the Personal Data Protection Act 2020 (PDPA) of Singapore.
By providing your personal data to us, you are explicitly consenting (which consent overrides any registration with the Singapore Do-Not-Call Registry, if applicable) to allow True Wealth to process your personal data in accordance with this Privacy Policy.
The use of the word "processing" in this Policy is intended to include such actions as collecting, recording, handling, using, storing, transferring, and disclosing your personal data.
PERSONAL DATA COLLECTED
Personal data may refer to any online or offline information, whether true or not, that identifies a person or makes a person identifiable. This includes, but is not limited to, names, addresses, usernames and passwords, photographs, social security numbers, personal identification numbers, financial data, and employment-related information.
Clients: To enable us to communicate with you, we need to have certain details of yours or details of individual contacts at your organisation (such as names, telephone numbers, and email addresses). We may also need to have certain personal data to meet our contractual obligations with you, as well as to send you services-related and other marketing materials if you have given us your consent to do so. Some examples of your personal data that we may collect are:
personal particulars (e.g. name, contact details, residential address, date of birth, identity card/passport details, and/or education details);
specimen signature(s);
financial details (e.g. income, expenses, and/or credit history);
health information;
employment details (e.g. occupation, directorships and other positions held, salary, and/or benefits);
insurance information;
information about your risk profile, investments, investment objectives, knowledge and experience and/or business interests and assets;
banking information (e.g. account numbers and banking transactions); and/or
personal opinions made known to us (e.g. feedback or responses to surveys).
Website users: We do not collect personal data that can identify anonymous users on our website. We collect a limited amount of information to help improve your experience when using our website. This includes anonymous information such as the frequency with which you access our website and the times that our website is most visited. We will not be able to identify you from these data.
True Wealth will ask our website users for their personal data only if they wish to stay in touch, provide feedback about any of our products or services, and download our brochures. For these users, True Wealth may process your personal data for the following purposes:
Personal identification and verification,
To allow True Wealth to respond to your requests and provide feedback,
To allow True Wealth to contact you for the service(s) or opportunities, including employment opportunities, as requested by you,
To conduct research, analysis, or development activities to enhance products or services offered on this website and/or for True Wealth's business operations and purposes,
To facilitate or manage any business transaction(s) with you,
To inform you of events, industry updates, market developments, or other information that True Wealth considers to be relevant and of interest to you according to your requests/feedback/services,
To carry out due diligence and other screening activities, or to prevent or investigate any fraud or breach of contract, or unlawful activity,
For any other additional purposes that are consistent with the original purpose for which the personal data was given.
If you do not provide the information requested, this may limit our ability to respond to your request(s), or feedback may be limited.
True Wealth will first seek your permission if we wish to process your personal data for any other purposes.
DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
True Wealth's objective is to use the information you provide to understand your requirements better and provide information to you on products and services that are most relevant to you.
To achieve this objective, as well as other legal, regulatory, and contractual obligations, we may need to share some personal data we process with third parties. These third parties may be located within or outside your country. They will be required to keep your information confidential and use it only for the purposes for which we are permitted to use it.
We may, from time to time, disclose your personal data to any personnel of True Wealth only on a need-to-know basis. True Wealth does not provide your personal data to third parties outside True Wealth for their marketing purposes without your consent. We do not sell your personal data to any third parties.
USE OF PERSONAL DATA
We may use your personal data for our core business purposes, such as:
For Individuals: developing and providing financial advisory services, recommending suitable products and/or services (whether made available by us or through us), including but not limited to:
financial planning;
retirement planning;
medical and health insurance;
wealth management; and
estate planning.
For Corporate: developing and providing financial solutions, recommending suitable products and/or services (whether made available by us or through us), including but not limited to:
business operations insurance;
group employee benefits;
employee pension fund; and
business continuity planning.
RETENTION OF PERSONAL DATA
True Wealth will retain your personal data for a reasonable period for the purposes for which it was obtained or until you request for True Wealth to delete your personal data (if the circumstances allow) or as required by law, whichever arrives first.
DATA SECURITY
True Wealth has implemented robust policies and security arrangements to protect the personal data it processes from misuse, loss, and unauthorized access.
CHANGES TO POLICY
True Wealth may make changes to this Policy from time to time for any reason and will publish an amended version of this Policy on this website. You are encouraged to check back here for any updates.